Play Safe, Play Responsibly

Responsible Gaming at 35bd – Set Limits & Play Safe

At 35bd, your entertainment comes first — but never at the expense of your well-being. We believe that fun gaming must also be safe and in control. This page provides all the tools, guides, and resources you need to play smart.

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Responsible Gaming Tools at 35bd

We provide a range of practical tools to help you play within healthy and controlled limits.

Daily / Weekly Deposit Limit

Set the maximum amount you wish to deposit in a single day, week, or month. Once this limit is reached, our system will automatically block any additional deposits until the limit period resets.

Session Playtime Limit

Control how long you play in a single session. You can set a time reminder or a maximum session limit. When the time is up, the platform will display a notice and can automatically end the session.

Loss Limits Available

Set the maximum amount of losses you are comfortable with over a given period. This feature ensures you do not continue playing once losses exceed the level you are comfortable with.

Temporary Game Break

Need a short break? Use the Game Break feature to temporarily lock your account — from 24 hours up to 6 weeks. During this period, you will not be able to log in or make any deposits.

Full Self-Exclusion

For those who need a more drastic measure, the Self-Exclusion option allows you to permanently close your 35bd account or close it for a set period. Requests are processed immediately and cannot be reversed until the period expires.

Promotion Block

Opt out of receiving any promotional offers, bonuses, or gaming advertisements from 35bd. This feature reduces the temptation to play beyond your intentions and helps you stay in control.

Important Reminder: Gaming at 35bd is purely for entertainment. Never play with money you cannot afford to lose. If you feel gaming is starting to negatively affect your life, seek help immediately.

What Is Responsible Gaming?

Responsible gaming means enjoying betting or online gaming as a form of entertainment — not as a way to make money or escape everyday problems. It involves self-awareness, personal control, and the understanding that every game carries risk.

At 35bd, we understand that the majority of our members play casually and responsibly. However, we also recognise that some users may face challenges managing their gaming habits. That is why we invest in tools and policies that help all members — regardless of background or experience level — to play within healthy limits.

Responsible gaming is more than just legal compliance. For us, it is a moral responsibility to ensure this platform does not become a source of hardship for anyone. We take this role seriously and continuously work to improve our protection systems.

Remember: Gaming should be fun. If it starts to feel like stress or an obligation, that is a sign you need to take a break.

Warning Signs to Watch Out For

Identifying gambling problems at an early stage is the most important step. Here are some warning signs to watch out for — whether in yourself or someone you care about:

Chasing losses

You keep playing in hopes of "breaking even" after a loss. This is the most dangerous behaviour and typically makes the situation worse.

Neglecting daily responsibilities

Work, family, or other important matters start being neglected because you are prioritising time to play.

Borrowing money to play

Using loans, credit cards, or borrowing from others solely to continue gaming is a serious warning sign.

Hiding gaming activity

You feel the need to hide your gaming habits from family members or close friends.

Unable to stop even when you want to

You have tried to cut back or stop playing but were unsuccessful, even when you recognised the negative impact it was having.

Mood dependent on gaming results

You feel extremely distressed when you lose and rely on wins to feel happy or relieved.

If you recognise these signs in yourself or someone you care about, please contact the 35bd support team immediately. We are here to help, not to judge.

How to Use the Limit Tools at 35bd

All responsible gaming tools are accessible directly through your account settings. The process is straightforward and takes effect immediately once configured.

1
Login to Your Account

Log in to your 35bd account using valid credentials. Make sure you are using your personal device for security.

2
Go to Account Settings

Click the profile icon at the top right, then select "Account Settings" from the menu that appears.

3
Select the "Responsible Gaming" Tab

All protection tools — deposit limits, time limits, game breaks, and self-exclusion — are available in one easy-to-use tab.

4
Set Limits as Needed

Enter an appropriate limit value. Deposit and loss limits take effect immediately, while limit increases are subject to a 48-hour security waiting period.

5
Confirm & Save

Confirm your settings. You will receive a confirmation email as a record. Keep this email for your own reference.

Note: Limit reductions take effect immediately. Limit increases only take effect after 48 hours — this is a safety measure to prevent impulsive decisions.

Smart Play Guide

Playing smart does not mean you cannot enjoy the games. It means you play in a way that does not affect your life, finances, or relationships. Here is a brief guide we recommend to all 35bd members:

  • Set a budget before playing — Decide on an amount you are comfortable spending for entertainment and stick to it. Think of it like a movie ticket — once it is spent, it is spent.
  • Do not play when stressed or feeling down — Unstable emotions can lead to poor decisions. Only play when you are in a positive state of mind.
  • Take regular breaks — Take a break at least every 45 minutes. Stand up, stretch, drink some water, and return with a clearer head.
  • Do not chase losses — This is the most important rule. If you have reached your loss limit for the day, close the platform and try again tomorrow.
  • Gaming is not an investment — Game outcomes are random. No strategy can guarantee a win. Treat any money spent as the cost of entertainment, nothing more.
  • Do not play while intoxicated — Alcohol and financial decisions do not mix. Avoid playing when your judgement is impaired.
  • Involve someone you trust — Let your partner or a family member know about your playing limits. Social support is one of the most effective ways to stay responsible.

Wins are a fun bonus — not the main goal. When you set the right expectations, every gaming session becomes more enjoyable without unnecessary pressure.

Child & Young User Protection

35bd strictly prohibits any individual under the age of 18 from registering or using our platform. We enforce a rigorous Know Your Customer (KYC) process to verify the age of every new member.

If you share a device with younger family members, we recommend the following steps to prevent unauthorised access:

  • Always log out of your 35bd account after every session.
  • Do not save your password on a shared device.
  • Use the screen lock feature on your device with a PIN or fingerprint.
  • Consider using parental control apps on children's devices.
  • Do not save bank card or digital wallet information on a shared device.

If you suspect your account has been accessed by a minor, please contact 35bd customer support immediately. We will help you secure your account and investigate the situation.

Responsible Gaming FAQ

Limit reductions (e.g., lowering your deposit limit from RM500 to RM200) take effect immediately. However, limit increases only take effect after a 48-hour waiting period. This is an important safety measure to prevent impulsive decisions made during play.

During a Game Break, your account will be fully locked. You will not be able to log in, make deposits, or play any games. Any existing balance in your account is safe and can be withdrawn once the break period ends. You will also not receive any promotional emails during this time.

Self-Exclusion can be set for a specific period (e.g., 6 months, 1 year) or permanently. For temporary self-exclusion, your account can be reinstated once the set period has ended and after going through a review process. For permanent self-exclusion, your account will be closed forever and cannot be reinstated.

Common signs include: playing with money meant for other needs, being unable to stop even when you planned to, lying to loved ones about your gaming activity, feeling anxious or uncomfortable when not playing, and using gaming to escape problems. If you recognise two or more of these signs, we encourage you to speak with our support team.

Yes, completely safe. Activating any responsible gaming feature does not affect your account balance in any way. Your funds remain in your account and can be withdrawn at any time following the standard withdrawal procedures on the 35bd platform.
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Register today and enjoy a safe, fair, and fun gaming experience alongside hundreds of thousands of members across Malaysia. Your well-being is our priority.

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